Website terms of use
These terms cover your use of this website, including our guides and the free check. If you ask us to help with a case, your written quote and agreement set out the terms for that work.
Last updated 13 November 2026
Information, not legal advice
Our guides and tools give general information about NHS Continuing Healthcare (CHC) in England.
They don't give legal, medical or financial advice about your own situation. Reading them doesn't make you our client. We are not solicitors or clinicians, and we are not part of the NHS. If you'd like someone to look at your own papers, a CHC case review is the usual first step.
Who runs this website
CHC Funding Support is a trading name of Delivix Limited, registered in Scotland, company number SC772655. Registered office: 119 Whitefield Road, Room 11, Glasgow G51 2SD.
You can contact us by email at hello@chcfundingsupport.co.uk or through our contact form.
England only
Our guides and services cover the rules in England. Scotland, Wales and Northern Ireland have different rules, so the information here doesn't apply to care there.
The free check and our tools
The free check and our other tools give an indication based only on the answers you enter. They don't assess health. Only the NHS assessment decides whether someone is eligible for NHS Continuing Healthcare.
A promising result doesn't mean funding will be awarded. You can still ask the NHS for an assessment, whatever the result says. If you're unsure where you stand, start the free check and ask us to call you back to talk the result through.
Keeping our information accurate
We check every guide against the official documents. Each one shows the date we last checked it. Our editorial policy explains how we do this.
Rules, rates and guidance change, though, and every case is different. Please check the date on any page you rely on, and check anything important with the NHS team handling the case. If you spot a mistake, tell us and we'll correct it within 5 working days.
Using the site fairly
You're welcome to read, print and share our guides for your own use or to help someone you care for. Please ask us before you copy them onto another website or use them in a business. The official documents we link to belong to their publishers.
Please don't try to break into the site, overload it, send automated messages through our forms or use it for anything unlawful.
We link to other websites, such as gov.uk and NHS England, because they publish the official documents. We don't control those sites and we aren't responsible for what they say.
Our responsibility to you
This website is free to use. We do our best to keep it accurate and working, but we can't promise it will always be free from errors or available.
We're not responsible for any loss that comes from relying on the general information here instead of getting help with your own situation. If you use the site for a business, we're not responsible for any business losses.
Nothing in these terms limits our liability where the law doesn't allow it. For example, they don't limit our liability for death or personal injury caused by our negligence, or for fraud.
Privacy and complaints
Our privacy policy explains how we handle your information, and our complaints procedure explains how to raise a concern about our service.
Changes and the law that applies
We may update these terms. The date at the top shows when they last changed. These terms are governed by the law of England and Wales. The courts of England and Wales can deal with any dispute about them.
Get help with your case
Tell us what's happening and when suits you, and we'll call you back.