About CHC Funding Support
CHC Funding Support is a small, independent service that helps families in England with NHS Continuing Healthcare (CHC). CHC is care that the NHS arranges and pays for in full, for adults whose main needs are health needs.
Why we started
The NHS pays for care in full when someone's main needs are health needs. Many families only find that out after they've paid the bills themselves. We started CHC Funding Support so you hear it first.
What we do
We work with families anywhere in England, by phone, video call, email and post.
On every case, we:
- talk you through where things stand and what happens next
- read the care records, assessments and decision letters
- match the evidence to the 12 areas of need the full NHS assessment looks at
- write and check every letter before it goes to the NHS
- join you at the assessment or review meeting, by video or phone, when your service includes it
We also write and check every guide on this site against the published CHC rules and forms. Our editorial policy explains how we check them and how often.
How we work
Whatever stage your case is at, this is what you can expect from us.
One team from start to finish
The same small team handles your case from the first call to the last letter, so you won't have to explain everything again.
Our prices are published
Every service and its price is on our prices page, so you can see what things cost before you contact us.
A written quote before any work starts
You'll get the full total for each stage in writing, and then you decide whether to go ahead.
Our view before you pay more
If we don't think the records show a case, we'll tell you in writing before you pay for the next stage.
Your permission comes first
We only ask for care records with written permission from the person, or from someone who can legally act for them.
We reply to every message
Use our contact form and we'll call you back at the time you choose.
What we can and can't do
What we can do
- Help you work out whether NHS Continuing Healthcare is worth asking for, starting with the free check.
- Read the paperwork and give you a written opinion in a CHC case review.
- Prepare the evidence for an assessment and join you at the meeting, with our CHC assessment support.
- Challenge a refusal through both appeal stages, local resolution and the Independent Review Panel, with our help on CHC appeals.
- Help you claim back care fees that were paid when the NHS should have been paying.
What we can't do
- We are not part of the NHS. The NHS makes the decision on funding, so we can't promise a result.
- We are not solicitors, so we don't give legal advice or take cases to court.
- We have no clinician on staff. For a complex case we buy in a clinical opinion, and we agree the cost with you first.
- We only help with cases in England, as Scotland, Wales and Northern Ireland have their own rules.
Get help with your case
Tell us what's happening and when suits you, and we'll call you back.